Frequently Asked Questions
Q. I want to buy a framed painting – do you sell them framed ?
A. Yes my paintings are available in the shop with just a frame. I offer a prompt framing service using a selection of quality mouldings. The price I charge for this service is little more than you would pay on the high street for a bespoke frame of the specialist dimensions required to fit my paintings. Please contact me to find out the cost and the frames available from my selection.
Q. How soon after I order an unframed painting will it be delivered ?
A. Under normal circumstances, provided there are no issues or complications, I would expect to have an item shipped out to you within 5 working days of receipt of the order. This assumes that Christmas, New Year or other bank holidays do not intervene. If there is a problem, I will notify you immediately upon receipt of your order. I carry a small stock of frames and if I can supply from this stock it will despatch within 5 working days of order. However, if I have to order the frame then there will be an extra 10 days required before shipment. Please contact me and discuss your requirements with me before placing an order if you have time constraints
Q. Who do you ship with ?
A. At the moment I currently use Parcel Force 24 Express Delivery. I must add that, as I live in The Rural Highlands, you should allow an extra 72 hours from despatch to delivery to your door. This is a signed for service and if you are not available a card will be left through your door to let you know about about delivery. If you supply a mobile phone number on the order then you should receive texts to advise of delivery
Q. Are prints available from any image shown on the site ?
A. There are a small number of limited edition fine art prints now available in my online shop. They are supplied unframed and rolled in a tube.
Q. Can I copy a painting image for personal use at home or for a project at work ?
A. You may save or print images for private use and enjoyment at home. However, they must NOT under any circumstances be reproduced, published, altered or used for commercial purposes without my written permission. No matter how well intentioned, breach of copyright is theft, and I will initiate proceedings against any offender..
Q. Do you despatch paintings to countries other than the UK ?
A. Yes I do, but as the rates of postage varies so much, please contact me to quote for delivery when you have made your choice.
Q. Can I use an image for commercial purposes and what will it cost ?
A. You may use an image for commercial purposes, but you will need to speak to me before you do. My charges are reasonable but they depend upon the use and the length of time for which the image is required.